Shipping & Returns

Shipping

Orders placed before 2:00 PM EST generally ship on the same day, but may take up to 2 days for processing. If longer lead times are anticipated, we will contact you. Paid shipments are made by FedEx method selected. Free shipping carrier varies by transaction and may take up to 8 days transit time. Free shipping may use a US Postal mail service, so please include a PO box if applicable.

We do our best to ensure that the address you enter is valid and we are able to ship to it. However, please ensure the accuracy of your order; you are responsible for additional shipping charges incurred due to incorrect addresses.

Free Shipping

Guaranteed Free Two-Day Shipping applies only to US destinations only. It does not extend to international shipping. If we receive your order by noon, you will receive it two business days later. Thursday orders arrive Saturday; Friday orders arrive Tuesday; orders received on weekends arrive Wednesday. If our guarantee is not met, you will receive 10% credit off your next order.

USA: Orders with a $25 merchandise subtotal are eligible for free shipping to all 50 states. We ship this by best available method which may include US Postal services. Please include your PO Box address if applicable.

Canada: Orders with a $100 minimum merchandise subtotal are eligible for free shipping. We ship this by best available method which may include US Postal services. Please include your PO Box address if applicable.

International Flat Rate

International shipping is available by paid service or a $50 flat rate. Flat rate shipping is by best available method, may take up to one week for processing and generally has a 7-14 day transit time (after processing). Buyer is responsible for duties and taxes.

Additional Notes

If you have a shipping address that is outside of the US, import duties and taxes may be applied by your local authority. Local import duties and taxes are levied by the carrier on behalf of the local customs authority and may not be included in your shipping price.

Orders are processed during normal working hours – Monday through Friday, excluding holidays. 

While we do our best to ensure prompt processing, we cannot be responsible for delay during shipping once the package has left our warehouse. Tracking information is provided on all packages for your convenience.

Returns

Unfortunately, we cannot accept returns of food items. Soft good items may be returned, but you are responsible for shipping. Your account will be credited after we receive the items and have the opportunity to inspect and process them. All returns of softgoods must be in new condition, unworn and unwashed. They must also be in all original packaging with associated labels. In the event that our error caused an incorrect shipment, please contact us to arrange a return.